Privacy Policy for Select Punters

Effective Date: 15/03/2025

At Select Punters Ltd, we prioritize the privacy and security of our users' personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect your data. By accessing or using our services, you agree to the practices described herein.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

  • Name: Used for identity verification and personalized communication.
  • Email Address: Required for account registration, password recovery, and updates about our services.
  • Phone Number: For two-factor authentication (2FA) and important account notifications.
  • Payment Details: Such as credit/debit card information or other financial details required for transactions, securely processed through compliant third-party payment processors.
  • Government-Issued Identification: For identity verification purposes to comply with regulatory requirements and prevent fraud.

b. Account Information

  • Username and Password: To create a secure account.
  • Betting History: Including stakes, odds, winnings, and overall performance, used for leaderboard ranking and analytics.
  • Performance Metrics: Data such as win rates and profit percentages to evaluate user performance.

c. Device and Usage Information

  • IP Address: Used for security, fraud prevention, and localization of services.
  • Browser Type and Version: To optimize the user experience based on browser compatibility.
  • Operating System and Device Type: For compatibility improvements and troubleshooting.
  • Log Data: Includes access times, pages viewed, and interactions to help monitor and enhance our platform.

d. Cookies and Tracking Technologies

  • Session Cookies: To maintain user authentication during active sessions.
  • Analytics Cookies: To analyze usage patterns and improve platform features.
  • Marketing Cookies: Used to deliver targeted promotions and advertisements based on user activity.

2. How We Use Your Information

We use the collected information for the following purposes:

a. Service Delivery

  • To create and manage user accounts, ensuring smooth access to our services.
  • To process transactions, i.e, subscription to the services provided by select punters.
  • To facilitate access to the Punters Marketplace leaderboard and related features, such as copying top punters.

b. Performance and Analytics

  • To track gaming activity, ensuring transparency and fair play among users.
  • To analyze trends and user behavior to enhance the functionality and appeal of our platform.

c. Communication

  • To send essential account-related notifications, such as updates, confirmations, and alerts.
  • To deliver promotional offers, newsletters, and other marketing content based on user preferences.
  • To verify user identity and comply with anti-money laundering (AML) and know-your-customer (KYC) regulations.
  • To meet obligations under applicable laws and safeguard against unauthorized activities.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

a. With Service Providers

  • Payment processors to securely handle financial transactions.
  • Cloud hosting providers for data storage and management.
  • Analytics and marketing service providers to help improve our platform and user engagement.

b. With Regulatory Authorities

  • In response to lawful requests, subpoenas, or court orders from government or regulatory entities.
  • To comply with legal requirements, including AML and KYC obligations.

c. With Business Partners

  • If you choose to participate in promotions or services offered in collaboration with third-party partners.

d. In the Event of a Business Transaction

  • If Select Punters undergoes a merger, acquisition, or sale of assets, user data may be transferred as part of the business transition. We will notify users of any such changes.

4. Data Security

We implement robust security measures to protect user data, including:

  • Encryption: Sensitive information, such as payment details, is encrypted during transmission and storage.
  • Regular Audits: Periodic security audits and vulnerability assessments to identify and mitigate risks.
  • Access Controls: Role-based access restrictions to ensure only authorized personnel can access sensitive data.
  • Secure Storage: Data is stored in secure environments with physical and digital safeguards.

While we employ advanced security measures, users are encouraged to maintain strong passwords and safeguard their account credentials to enhance security.

5. Your Rights and Choices

a. Access and Update

Users can access and update their personal information through the account settings page. If you encounter any issues, you may contact our support team for assistance.

b. Data Portability

You have the right to request a copy of the data we hold about you in a structured, machine-readable format. Requests can be made through our support team.

c. Data Deletion

Users may request the deletion of their account and associated data. However, certain information may be retained to comply with legal obligations or resolve disputes.

d. Opt-Out

Users can opt out of marketing communications by following the unsubscribe link in emails or adjusting notification preferences in account settings.

e. Cookies Management

You can manage cookies through browser settings or use our cookie preferences tool available on the platform.

6. Third-Party Links

Our platform may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Users are encouraged to review their respective privacy policies before sharing any personal information.

7. Children’s Privacy

Select Punters is not designed for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is inadvertently collected, we will take immediate steps to delete it upon notification.

8. International Data Transfers

Your data may be stored and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws and implement safeguards such as standard contractual clauses or equivalent mechanisms to protect your data.

9. Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. Users will be notified of significant updates via email or prominent notices on our platform.

10. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out to us at:

Email: [email protected] Customer Support: [email protected]

11. Commitment to Responsible Gaming

We are committed to promoting responsible gaming practices. Select Punters provides tools such as self-exclusion, gaming limits, and access to resources to help users maintain control over their gaming activities. If you or someone you know needs help, please consult our responsible gaming resources or contact our support team for assistance.

Thank you for choosing Select Punters. We value your trust and are committed to safeguarding your privacy.